Dubai Customs - Community Happiness Survey 2021 Dubai Customs - Community Happiness Survey 2021 Dubai Customs - Community Happiness Survey 2021
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Do you work for _______?
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Are you aware of Dubai Customs?
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Are you a tourist/ visitor or resident in the UAE?
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Which Emirate do you live in?
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Are you aware of Dubai Customs' social initiatives in the Emirate of Dubai?
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Overall Perception
Overall, to what extent are you Happy with the performance of Dubai Customs when it comes to their social initiatives in the Emirate of Dubai?
Why are you not happy with Dubai Customs social initiatives in the Emirate of Dubai?

The next set of attributes relate to various aspects concerning Dubai Customs contribution to the community.

Please rate your happiness level for the following statements:

If you felt that the available answers are not applicable to you, you can choose the option "Not applicable / Don’t Know”
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The availability and distribution of data and information related to the community
Providing and sharing information and data on activities that have social, economic and environmental impact thru various communication channels (TV/radio shows, social media, website…)
Regularly and transparently sharing information, data and reports of its services, operations and policies (travel procedures, passenger & trade related information)
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Efforts made to reduce negative impacts of crises, emergency cases and catastrophes
Role in protecting the community from trade and movement of harmful items and environmentally unhealthy substances (Drugs, Weapons, Explosives, Hazardous Chemicals, Harmful Gases, Endangered Species, Magic and Sorcery etc.)
Reducing negative impacts of its services and activities, overall health and safety, crises management and emergencies
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Contribution made by Dubai Customs in providing education and training for community segments, training students and fresh graduates
Efforts towards education and awareness programs, campaigns and activities for youth and students (IPR, drugs, weapons, banned items, endangered species, illegal trade etc.)
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Dubai Customs participation in voluntary and community humanitarian efforts
Spreading the culture of volunteerism through initiatives and projects serving the community (Ramadan Campaigns, Health & Safety drives, Environmental & cleaning campaigns, Sports activities etc.)
Participating and promoting humanitarian activities and events related to charity, donations, elderly, orphans, people of determination, chronic disease patients etc.
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Dubai Customs participation in preserving the national identity of the United Arab Emirates
Participating and promoting events and activities related to UAE National Identity, Local Heritage and Culture, Regional values, efforts to promote Arabic Language
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Innovations and Technological Advancements carried by Dubai Customs
Efforts for swift and smooth movement of passengers and facilitation & flow of trade through innovative tools and techniques such as scanners, dogs, inspection gadgets, intelligence systems etc.
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Impression Related to Crisis / COVID-19 Management, please rate your happiness level for the following statements:
The initiatives, joint collaborations and awareness campaigns undertaken by Dubai Customs during COVID-19 pandemic
Dubai Customs front-line Inspection team who continued the border protection task during COVID-19 without any compromise
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Communication, please tell us how did you hear about the activity(s) that were done by Dubai Customs?
Facebook Posts
Instagram Posts
LinkedIn Posts
YouTube Posts
Radio & TV Programs
Newspaper / Magazine / Editorials etc.
Others
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Others. Please Specify………………
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Which of the below mentioned activities and initiatives would you like Dubai Customs to be more involved and contribute to?
Passenger Activities – Smooth Inspection processes; Passenger greetings
Ramadan Activities – Distribution of Iftaar Boxes
Volunteer Activities – COVID related; Cleaning Campaigns; Donations; Humanitarian activities
IPR Activities – Awareness Campaigns for Schools & Educational Institution; Recycling Fake Items;
Customs Week Activities – Awareness on Customs operations; Media Awareness Programs on Customs; Informational Public Events
International Days Activities – Awareness and Participation messages; Global National Days Greetings
People of Determination – Awareness and support activities; Engagement Events
Sports & Health Activities – Sports Events; Health Challenges
Others
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Others. Please Specify………………
What is the activity/ area that you would like Dubai Customs to sponsor/contribute more to?
Do you have any other comments or suggestions you would like to add in terms of the new initiatives, way to announce?
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Demographics

Gender

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Nationality
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Age group
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Are you from the people of determination?